Electronic Funds Transfer (EFT) & Electronic Remittance Advice (ERA) information for dentists
Northeast Delta Dental utilizes DentalXChange for EFT/ERA payments. Once enrolled with DentalXChange, you will receive EFT payments directly from Northeast Delta Dental and other Delta Dental Member Companies, which processed your claims. Furthermore, access to all your Delta Dental patients’ ERAs will be in one location, regardless of which Delta Dental Member Company provides the coverage.
If you would like to receive EFT payments, you will need to enroll directly with Northeast Delta Dental by completing the appropriate state’s Direct Deposit Authorization Form, which is accessible by signing into the Provider Login portal at www.nedelta.com/providers.
After you enroll to receive EFT/ERA, you will be able to print copies of your Delta Dental ERAs online or download them into your practice management system by logging into DentalXChange through a link on the Northeast Delta Dental website.
To have ERAs automatically downloaded into your practice management system, you will need to contact your practice management software vendor to verify capability. If your software is compatible, you will need to initiate an agreement with DentalXChange. You can contact them at 1-800-576-6412 Option 2.
If you are not currently enrolled in EFT/ERA for Northeast Delta Dental, and you are interested in initiating it or if you have questions regarding the EFT/ERA process, please contact the Provider Services department at 1-800-537-1715, ext. 1100, Monday through Friday, 8:00 a.m. to 4:45 p.m. EST, or email ProviderServices@nedelta.com.
Please note, EFT payments are issued by Northeast Delta Dental twice per week. If you do not enroll with Northeast Delta Dental for EFT/ERA, or you choose to no longer receive EFT/ERA, you will receive paper checks and remittance advices in the mail. Paper checks are issued once a week.