What you need to know about EOB

One of the most important communications you will receive from Delta Dental is your Explanation of Benefits (EOB) statement. This is sent to you after you receive a dental treatment. An EOB is not a bill. The EOB explains costs and payments, what services were covered under your dental plan, as well as any services that might not have been covered and why.

An EOB will tell you:

• Dental services performed (description of procedures)

• Dentist fees

• Delta Dental’s payment

• Payment you may owe (such as deductibles, coinsurance and non-covered services)

• Coordination of benefits (COB) information, if applicable

• The portion of annual maximum used and the amount paid toward deductible in the current benefit year.

If you have questions regarding your EOB, please contact your local Delta Dental company.