Attention providers: As of 12/5/2025, ERAs posted by DentalXChange (DXC) are being posted in the “processed” ERA folder instead of “unprocessed” ERA folder. Northeast Delta Dental is currently working with DentalXChange on obtaining a resolution. To view your ERAs, please log into DentalXChange and check the processed folder. If you have any questions, please contact Provider Services at 1-800-537-1715 X1100 or by email at providerservices@nedelta.com. 

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My Benefit Web Page Updates

We’ve added more patient benefit information to the Northeast Delta Dental My Benefit web page.  The new information includes a patient search by name and date of birth; individual HOW® benefits display per qualification; new individual carryover benefit display, benefits listed by Service Type, co-pay reflecting the patient’s responsibility per provider network, procedure exceptions, Tooth Chart, print Explanation of Benefits feature, and a new Procedure Search feature showing time limitation, age low and high, procedure groupings, tooth number and surface and recent treatment dates.  Go to www.nedelta.com, log in and view the new patient benefit information.

Download the PDF guide to read all the exciting changes and updates!