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Attention EFT and/or ERA Users


To support continuing efforts to keep all transactions as secure as possible and to be fully HIPAA compliant, DentalXChange (DXC) has discontinued support for older web browsers with weak encryption.   DentalXChange end users have already been directly notified by DXC.  While DXC has indicated that there should be minimal impact if any to most end users, Northeast Delta Dental wanted to inform you of this change.

Going forward, if you connect to DentalXChange, please ensure that you are using a newer web browser. Below is the list of supported web browsers:

  • Firefox 34 and above
  • Chrome 33 and above
  • MS Internet Explorer 10 and above
  • Apple Safari 8 and above
  • MS Internet Explorer Edge will work, but it is NOT recommended.

Please note that MS Internet Explorer 10 came out in 2009, while the rest of the above came out in 2014.  All of the above web browsers are free.

Here is a link to a pertinent article that explains why it’s so important to update web systems.

If you have further questions, please contact DentalXChange Support at 800-576-6412, extension 452.

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